Will I be charged for using St. Jude Cloud?

Although you may be prompted to enter billing information, you will not be charged for anything with the exception of the following items:

  • If you elect to download any data from St. Jude Cloud, you will be charged an egress fee by DNAnexus. This fee is usually negligible unless you are downloading entire cohorts. We are actively investigating ways to minimize or eliminate these costs.
  • If you run the WARDEN Differential Expression Analysis tool, the ChIP-Seq Peak Calling tool (broad or narrow), the Rapid RNA-Seq Fusion Detection tool, or the HLA Typing and Neoepitope Prediction tool, you will be charged for the compute resources used in producing the results as well as storage fees associated with storing the results files.
  • Any copy of the St. Jude data you receive is considered “sponsored,” so you do not have to pay a fee to store this data in St. Jude Cloud. You will be charged for anyderivative files obtained through running analyses on St. Jude data and stored on the St. Jude Cloud.

How can I delete my account?

If you’d like to delete your account, please email DNAnexus support at support@dnanexus.com with the following email.

Where can I find a copy of the data access agreement?

Download a copy of the Data Access Agreement.

Where can I find the Terms of Service or the Privacy Policy?

Go to the Terms of Service page or to the Privacy Policy page.